How long will it take to you to ship my order?
What if I want to return an item? If for some reason you are not satisfied with an item you have received from five gallon bucket, please contact me immediately upon receipt of said item, and we can arrange for a refund. Any returns need to be shipped back to me within 4 business days of the original delivery and must be received by me in perfect unworn condition. Can I place a custom order? Currently I am not taking any new custom orders, unless you live within actual fitting distance and are willing to pay lots of money for me to spend loads of time giving you special treatment! If you like the five gallon bucket style but don't see anything in your style/color, my best advice to you is sign up for my updates newsletter and you will be among the first to see the new additions to the shop. Which brings us to the... Privacy Policy Any information you submit to me directly via email or through your shopping cart is guarded with the utmost care and ferocity by my dog Jip until your order is completely processed and received by you, at which time I delete all information pertaining to you. The only way I keep your email address is if you sign up for my updates newsletter. Please note that I never share or sell my mailing list with anybody, not even my pals. My shopping cart (which is a Mal's e cart) and all credit card orders go through secure pages so that your information is encrypted. You know you can tell which pages are secure because the address starts with "https". The "s" stands for secure. and lastly, how did you come up with the name five gallon bucket? Well, we were sitting around on the porch at the Paddle Ranch one night, trying to help Kent find a name for his band. Someone suggested "Five Gallon Bucket," and while I was all for it, he passed it by. I filed it away and when I started up this venture I knew that was what it had to be. It represents resourcefulness. To paraphrase Joel Salatin, "without the five gallon bucket, this farming venture wouldn't even be possible." (don't sue me, Joel. I don't know if you put paraphrases in quotation marks.) You know if you have any other questions that I don't address here, you can email me! |